Do you have questions about our new Online Enrollment service? Read below to find some answers to your most frequently asked questions.

Q: Does Online Enrollment work for both new students that are enrolling into school and returning students that are re-enrolling?

A: Yes. Online Enrollment supports initial enrollment of new students and re-enrollment of returning students.

Q: Does it work like Online Application?

A: Yes. Online Enrollment is integrated with Online Application. They will both display the same designs, school branding and school colors on the online forms presented to parents. They also share the same processes and content management system so if you know how to use Online Application, then Online Enrollment will require very little new training.

Q: How is Online Enrollment different from Online Application?

A: Online Enrollment is intended for new students that have already been accepted into school, and returning students that are re-enrolling. Online Application is for students who are initially applying to the school.

Online Application is accessed by prospective parents through your school’s public website. Online Enrollment is accessed through a secure ParentsWeb login available only to parents within your school community, including parents of new students.

Online Application presents to prospective parents online demographic forms that are blank so parents can initially enter their information. Online Enrollment presents to parents pre-populated demographic forms so parents can simply update any demographic or contact information that has changed from what RenWeb has on record.

Finally, Online Enrollment typically has different supplemental forms that are requested from parents than the supplemental forms requested from applying parents in Online Application.

For more answers to your questions about Online Enrollment, please see our Frequently Asked Questions and Pricing Details guide.

To see Online Enrollment in action, please register for a FREE demonstration webinar! 

Did you know you can keep track of a student's prescribed or over-the-counter medication in RenWeb?

Here's how to set it up:

Adding a Student's Prescribed Medication

1. From the Medical screen, click the Medication tab.
2. In order to add a medication, double-click a blank row in the Prescribed Medications grid area.  
3. Type in the appropriate information.
4. Select Self Administer, Discontinued, or Daily Schedule as appropriate.
5. Click Save to keep the configuration information or click Cancel to exit without saving.

Note: By selecting the Daily Schedule option an entry is added into the Scheduled Medications area.

Configuring Approved Over the Counter Medications

1. From the Medical screen, click the Medication tab.
2. Click the Configure OTC button. The OTC Configuration screen opens.

1. In the Name field type the name of the over the counter (OTC) medication to add.
2. Select District Wide if the medication is available to all schools in the district.
3. Select a Sort Order.  If you want to insert an item into the sort order, click on an item that has already been entered and click Move Up or Move Down to make available the desired Sort Order.
4. Click Save to add the medication to the list of OTC medications or click Exit to leave the screen without saving.

Do you have a Frequently Asked Question suggestion for us? Email us at socialmedia@renweb.com!

Q: Are teachers responsible for unexcused Absences and Tardies?

A: That is the school administration's decision. The Administrative staff can edit a teacher’s mark of Absent to Excused Absence or Unexcused Absence at a later time. The school can choose whether or not to give the faculty access to all attendance codes, such as AE or AU.

Q: Do I have to save attendance?

A: No, clicking the attendance codes into the grid automatically saves the attendance record.

Q:  Can I change an attendance code for a student if he or she shows up late to class and I've already entered Absent?

A:  Yes.  If you’ve marked a student absent and he or she shows up late for class, highlight the Tardy code and click the Absent code you wish to change.

Q:  Can teachers override attendance/tardy status assigned by the office or vice versa?

A: Yes, it is possible for attendance/tardy codes to be changed; however, school policy will dictate who is responsible for updating codes.

In July, we released new ParentsWeb/FacultyWeb login pages and upgraded both FacultyWeb and ParentsWeb to support our new login methodology. Additionally, our new desktop application supports this new login upgrade. This new login methodology was released as part of an overall security procedure update.

To log in successfully:

1. Go to www.RenWeb.com and hover over LOGINS in the upper right hand corner.
2. Click ParentsWeb Login or FacultyWeb Login.
3. Type in your school's District Code. (If you do not know your school's District Code, please contact your school.)
4. Type in your User Name and Password. All users had their user name initially set to their email address.  Passwords have not changed.

Troubleshooting/FAQs:

• Your school must have your email address in RenWeb in order for you to log in. Double check with your school if you are unsure that they have an email address on file for you.
• If you are having problems logging in, click the Forgot Username/Password link. You will be prompted to enter your District Code and your e-mail address. Don't forget to use the e-mail address your school has on file.
• Passwords are now case sensitive! Check to be sure you are entering the proper case when typing in your password.
• With this security upgrade, RenWeb will no longer store passwords in a viewable form in the database. Parents who forget their password can request to receive an email that will allow them to modify their password. There will be no ability for either the school or RenWeb support to view a parent's or staff's password. Faculty who forget their password will be required to go through a school administrator in order to change it. No faculty will be allowed to use the Forgot Password or Create User Account options on the ParentsWeb login screen.
• The user's password within the system has not changed except for faculty who are also parents. In the case of faculty who are also parents, they will keep the password used to log into RenWeb (Desktop and FacultyWeb access) and will use that same password to access ParentsWeb.

We appreciate your cooperation as we continue to provide security and protection to your academic information.

Q: Where do I go to input transfer credits on a transcript for new students?

A:

1. Go to the student screen.
2. Select the student you need and then click on the Transcript tab at the top of the page.
3. Double click on one of the blank white bars and you will get an edit transcript page to type in. Make sure you put in the name of the school the credit came from and mark it as a transfer credit.

Do you have a Frequently Asked Question suggestion for us? E-mail us at socialmedia@renweb.com.

Do you have an FAQ you'd like us to answer? Email us at socialmedia@renweb.com or tweet us at @renwebpower.  

Get More From Your Inquiries with

Online Application's New and Improved Inquiry Queue!

 

This Power Up! webinar demonstration will focus on the new and improved Inquiry Queue in Online Application which will go live today - Friday, May 20.  Join this informative, free webinar to have all your questions about how Online Application has changed answered.  The webinar will be 30 minutes in length with time at the end of the demonstration to answer any questions.

To sign up and register for one of these free Power Up! webinars, please click the appropriate link below:

• Tuesday, May 24 - 9:00 - 9:30 am CDT
• Thursday, May 26 - 12:00 - 12:30 pm CDT

If you are unable to make the Power Up! the information is located in Report Manager > Training & Documentation > Online Application Provider Training.  Please review the section over the Inquiry Queue for all the latest updates.

We look forward to demonstrating these new features to your school!

Would you like to brush up on various RenWeb features or learn more about how to best utilize RenWeb at your school?

Consider joining one of our upcoming Power Up! Refresher Courses:

Automated Scheduling

Are you looking for a way to automate your scheduling?  Do you wish to drastically reduce the time you spend scheduling?  If you answered yes to these questions, then you need to see the RenWeb Automated Scheduling feature!  Join this informative free webinar to see all the new scheduling capabilities!  This webinar will be approximately 1.5 hours in length.

 

• Monday, February 7, 2011 10:30 AM - 12:00 PM CST - Click here to register! 
• Wednesday, February 16, 2011 10:00 AM - 11:30 AM CST - Click here to register!

Accounting Defaults

If your school uses Auto Clear or the Family Statement, you should attend this free webinar.  The Accounting Defaults area allows you to configure the settings that will be used to run an auto clear in your database.  In addition, the family statement has been enhanced to allow for more control over the people for whom you print statements. This webinar will be one hour in length with ample time for your questions at the end of the demonstration.

 

• Thursday, February 3, 2011 3:00 PM - 4:00 PM CST - Click here to register! 

Watch for more webinar announcements here on our blog and on our Facebook Page!

 

PARENTSWEB ANNOUNCEMENTS

The welcome screen in ParentsWeb has a box for Announcements.  This box is limited in size and when the number of assignments exceeds the size of the box, parents will have to scroll down to see the rest. The order in which announcements appear in the announcement box is first by the Begin Date of the announcement (ascending), then by the order in which they were created.

For example, an announcement with a Begin Date of 10/20/2010 will appear above an announcement with a Begin Date of 09/15/2010.  However, if you  have multiple announcements with the same Begin Date, then the announcement that was created most recently will be listed first.  

In the following example the Homecoming announcement was created at the beginning of the school year and has a Begin Date of 10/20/2010.  The Permission Slips Due announcement also has a Begin Date of 10/20/2010, but was created on 10/20/2010...