Q: Where do barcodes integrate into RenWeb?

A: It is possible to use barcode and a scanner in a number of areas in the program:

• Library

• Student Time Clock

• Lunch Verification

• Cash Register

Q: What kind of scanner is compatible with RenWeb?

A: Any scanner that you can connect to a computer and that can read barcode font/code 39 is compatible with RenWeb.

For more information about setting up a barcode scanner to use with RenWeb’s Library, Student Time Clock, Lunch Verification or Cash Register, please contact Support.

Are you concerned that you could spend all day uploading individual student school pictures into their RenWeb Student screen?

Don’t worry! There’s a faster way to upload all your school pictures! Here’s how to upload an entire folder of pictures at a time:

1. From the Multiple Pictures section (bottom), you can import all the pictures at once.
2. The file names of the student photos must correspond to each student’s Student ID number. (For example, if John Smith’s Student ID is 00001, his school picture should be named 00001.jpg.)
3. Select the folder in which the photos are saved.
4. Open the folder and select a photo.
5. Select that the photo has been saved by the Student ID.
6. Select the Mask - the extension of the file - for most it will be JPG (please note that this area is Case sensitive).
7. Click Upload. The pictures upload one picture at a time.
8. PLEASE NOTE: It is not important in which student record you upload all of the pictures into RenWeb. Since the pictures are identified by an ID, the system will automatically associate them with the proper student.

Good luck and don’t forget to smile!

Did you know you can create electronic student portfolios in RenWeb?

There are three popular types of student portfolios and each serves a different purpose. They are:

• The working portfolio, which is a collection of projects or work that are in progress or have been recently completed
• The assessment portfolio, which is designed to demonstrate that a student has met specific goals and/or requirements
• The display portfolio, which is used to highlight and display the best of a student’s work

Each portfolio type can work in conjunction with the others! For example, a student can use work from their working portfolio to prove they have met class requirements in an assessment portfolio. Then, for a Parent Exhibition, for example, a student could pull work from the working or assessment portfolio to create a display portfolio.

Teachers say one of the best things about student portfolios is that they encourage students to take ownership and pride in their work. So how do you get started creating a student portfolio in RenWeb? It’s easy!

First, here are the things you can upload to a portfolio in RenWeb:

• General documents
• Grade Book progress reports
• Report cards
• Transcripts
• Class work

Here is where you can access the Portfolio feature:

• RenWeb Desktop : Student screen –> Portfolio button
• RenWeb Desktop: Grade Book –> WEB (Configuration)
• FacultyWeb: Web Configuration –> Portfolio

To upload a new document to a student’s portfolio using FacultyWeb, first navigate to the Portfolio feature.

1. Select the Class in which the student is enrolled for whom you want to upload a document.

2. From the Upload File area, select the Student Name.

3. Click Upload.

4. Click Browse or click in the File field.

5. Select the file and click Open.

6. Type a Note if desired.

7. Click Submit.

8. Once the file is completely uploaded, close the window or upload another document.

 

We have had a number of follow-up questions to our recent announcement regarding the September 30, 2012 end to the introductory pricing period for RenWeb Learning Management powered by Moodle.  Following is a list of those frequently asked questions and answers.

Q:  If we sign up for the free 90-day trial of RenWeb Learning Management (RLM) by the deadline of September 30, 2012, how long are we locked into the introductory pricing schedule?

A:  You are locked into the introductory pricing schedule indefinitely. You will not convert to the new 10/1 price schedule if you sign up for the trial by 9/30/12.

Please note that there will be a Consumer Price Index (CPI) adjustment to the price each year (usually 1% to 3%) to help offset the effects of inflation on our contractor and labor costs. This is the same adjustment we make each year to the RenWeb maintenance fees paid by schools. This CPI adjustment will be addressed in the agreement you will authorize at the end of the trial.

Q:  If we sign up for RLM trial by September 30, and later want to increase our number of users of disk storage level, will we still be charged the introductory price level or the new 10/1 price?

A:  For schools that sign up for the trial prior to 9/30/12, we will honor the introductory pricing schedule even after 9/30/12 if they want to increase their storage or number of users.

Q:  If we sign up for the trial, but at the end decide not to authorize the agreement right away, can we sign up for the paid service later and still get the introductory price?

A:  No. To receive the introductory price you must authorize the agreement for the paid service immediately at the end of the trial or you forfeit the introductory pricing opportunity.

Q:  If we are not sure if we want Moodle or what it can do, how do we learn more?

A:  We have a Moodle demonstration today, September 27, 2012, at 2:00 PM CST. Click here to register for it. You can keep checking this page for future demonstration dates as well.

 What if a student with a severe peanut allergy forgot their medication at home? Configuring a student alert can help notify your faculty of the situation.

You can figure alerts from the Student screen or the Medical screen.

1. From the Student or Medical screen, click the Alerts button. 
   The Student Alerts screen opens.

2. Type an Alert Name. 

3. Type a Description.

4. Click Save.

5. Click the name of the Application in which to make the alert display.

   1. Student General

   2. Cash Register

   3. Lunch Verification

   4. Student Clock

   5. Medical

   6. Teacher

6. Select the Communication Method by which to communicate the alert to the RenWeb user.

   1. Visual

   2. Beep

   3. Pop Up Until Read

   4. Pop Up Always

7. Click New to add another alert or click Exit to return to the previous screen.

For example, if you have created a Visual alert in the Medical application, it will look like this:

Have you ever used this feature before? Let us know the types of things you find it most useful for!

We recently had a question on our Facebook Page about parent/teacher conferences in RenWeb. You can document parent/teacher conferences and you can use this feature in both RenWeb Desktop and FacultyWeb. Here is how to do it:

1. From the Main Menu, click Students. 
   The Student screen displays.

2. From the students list, select a student.

3. Click the P/T Conference tab. 
   The P/T Conference screen displays for that student.

4. Click New (right).

5. From the date drop-down list (top), select the date of the conference.

6. Select the Teacher who created the event.

7. Type in a Subject to describe the event.

8. Under Location, select the type of conference: Phone, In-Person, or Email/Mail.

9. Under Reason, check the reason for the conference: Academic, Conduct or Other. 
   If Other, a short explanation can be entered in the text box (right).

10. In the Observation text box (right), enter the specific details of the problem. 
    If the Administrator has created a list from which to choose, check the appropriate problem.

11. In the Recommendation and Parent's reaction/comments text boxes, enter the school’s recommendation(s) for the student and the parents’ response or comments.

12. Click OK to save and exit to the Main Menu or click Apply to save and continue working in the Student screen.

If you have any further questions, please our RenWeb Support team a call at 866-800-6593 or you may use Live Chat to speak to us and we will be happy to help you!

 

You may be familiar with some of the features of Parent Alert already—like emergency notifications or the ability to send parents an instant alert when buses are running late from a football away game—but did you know you can also send attendance notifications to parents*?

You can use Parent Alert to automatically send alerts to parent phones via a recorded voice call, text message or a text to speech call when their student has reached a pre-determined number of absences or tardies.

1. If desired, click the Parent Alert tab in the notification area of the Attendance Notification. 

2. You may utilize all or selected Notification types:

   1. Voice Message: Select the saved voice message from the drop-down menu to send a voice alert if a student reaches the specified number of tardies or absences.

   2. Text Message: Type in a message of 140 characters or less to be sent to the parents of the student who has reached the specified number of absences or tardies. You may use the Variable List options if desired. (You may copy and paste variable items from the Email Notification tab if desired.)

   3. Text to Speech: You may type a message to be read by a computerized voice.  You may copy and paste information, including variables, from the Email Notification area directly into this area for the computer to read.

3. Click Save.

If you’re interested in learning more about Parent Alert before subscribing, join us on September 27 for a free demonstration webinar!

*To activate this feature, you must have a subscription to Parent Alert.

 

Want to add an assignment for your class using the RenWeb Staff App? Here is how to do it:

1. From the Grade Book screen, select the Category to which to add an Assignment.

2. Tap Select Assignment.
3. Select Add Assignment.
4. Type the Title Abbreviation.
5. Type the Description.

6. Select the Date Assigned.

7. Select the Due Date.
8. Select the Weight (if other than 1).
9. Type the Max Points.
10. Choose yes or no to Calculate/Display the assignment.
11. Choose yes or no to Publish to Lesson Plan.
12. Select Save.

That’s it! Check out our recent blog post on how to take attendance on the Staff App too.

  

Q:  What is the difference between ParentsWeb Mobile and the RenWeb Home App?

A:  Both provide access to the same ParentsWeb information. ParentsWeb Mobile uses a free mobile-friendly browser. RenWeb Homeaccesses the information using an app, which provides additional features only an app can offer, including the ability for parents to:

• Always stay logged into ParentsWeb, providing instant access.
• Navigate to their information faster.
• Communicate easier with other school parents and faculty through their Smartphone’s integration with the School Directory, allowing parents to Tap & Send emails or make phone calls instantly to directory listings.
• Import school calendar events and student homework assignments into your Personal Calendars.

Q:  Why are you charging parents a $4.99 subscription fee to access ParentsWeb using the RenWeb Home App?  Shouldn’t that be included in the fees we pay RenWeb already?

A:  Parents can access ParentsWeb for free using our desktop browser or through ParentsWeb Mobile. If parents want the additional convenience and features available only through an app, they have the option to purchase a subscription to the app.  RenWeb uses the fees to help fund all of our mobile-friendly development, including RenWeb Home, ParentsWeb Mobile and RenWeb Staff, our iPhone/iPad app for faculty.

Q:  How do parents access ParentsWeb Mobile?

A:  To access ParentsWeb Mobile, parents simply use their mobile device to navigate to their normal ParentsWeb Login Page and they will be redirected to the ParentsWeb Mobile Login Page.

Q:  Will ParentsWeb Mobile work on both an iPhone and Android phone?  How about iPads and Android Tablets?

A. Yes.  RenWeb Mobile works on an iPod, iPhone, Android Phone, iPad and Android Tablet.

Q:  How do parents access the RenWeb Home app?

A:  Parents should use their iPod, iPhone or iPad to search the App Store for RenWeb Home and then install the RenWeb Home App. RenWeb Home is offered by the App Store as an In-App Subscription. That means a parent or student installs the App for free, and then purchases an annual subscription to the App the first time they access it. That single annual subscription then covers every iPod, iPhone or iPad used by every member of the family as recorded in RenWeb.  

Q:  Why do you show the app as Free, and then ask parents to pay the subscription fee once they try to log into the app?

A:  This is certainly not our choice or preference. To offer RenWeb Home as a subscription, the App Store forces us to manage the subscription “In-App”, meaning the parents must first download the app and access it before they can purchase a subscription to the app.

Q:  Why didn’t you just allow parents to purchase the app once and avoid the subscription?

A:  We evaluated this option. The problem was that every member of the family that had a separate iTunes account would have to make separate purchases of the app, forcing some families to make as many as four purchases. We felt this was excessive. By managing the app as an In-App Subscription, we were able to let all members of the family share the single subscription. 

Q:  Does the school have to manage the annual subscriptions for the families?

A:  No. There is nothing the school needs to do. That is handled through the integration between the App Store and RenWeb.

Q:  How do we explain this to parents?

A:  We have provided a one-page communication document that you can provide to parents via email or during your upcoming Parent Night. It can be accessed by navigating from the RenWeb Main Menu to Report Manager > Training and Documentation > ParentsWeb Mobile: 
Parent Communication. There is also a full explanation of the process in RenWeb Home’s description in the Apple App Store.   

Q:  Can our staff access the RenWeb Home App for free?

A:  Yes.  If the staff member has students in the school they can access RenWeb Home for free. If they do not have students in the school, then they will not be able to log into RenWeb Home given it is only for parents and students. Faculty with no students should continue using the 
RenWeb Staff App or FacultyWeb.

Q:  We have staff members who are being asked to purchase a subscription to the app for $4.99 when they try to access it.  Why is that happening?

A:  It is likely that the staff member has two person records in RenWeb - one as a staff member, and a separate record as a parent with students in the school. To correct this, merge their parent record in RenWeb into their staff record.  Then they can access RenWeb Home for free.

Q:  What should we tell the staff member to do if they are asked to purchase a subscription the first time they access the app?

A:  Tell them to stop and wait for you to complete the merge process. Then they will be able to log into the app for free.  

Q:  We want to keep the separate staff and parent records for the staff member. What do we do?

A:  In general, we don’t recommend that as a best practice. The only way we can provide the staff member free access to ParentsWeb Home is if their parent record shows they are a staff member as well. Otherwise, the staff member will have to purchase the $4.99 annual subscription from the App Store to access RenWeb Home.

Q:  When will RenWeb offer an app for Android phones?

A:  That development is underway. It will be released in the Android Market later this Fall. For now, parents on Android devices should use ParentsWeb Mobile.

Once a parent completes an online inquiry form or your school manually enters an inquiry record, you can search for the inquiry using two different options in Online Application’s CMS.

• Search records by criteria
  • Status – Active, inactive, online, applicant, paper applicant or all
  • Substatus – Further limit your search to a particular substatus
  • School Yr – Limit your search to a particular school year
  • Grade – Limit your search to one or more grade levels
  • Tracking Item – Limit your search based on the completion or non-completion of tracking items (i.e., References Received)

• Search records by name – Type a student or parent’s name or portion of the name to filter results

To access these search functions:

1. From the OACMS main menu, click Inquiry Queue.
2. The Search by Criteria option is automatically selected. To Search by Name, select it instead.

Do you want to get started with Online Application at your school? It’s easy to sign up! Go to Report Manager->Products & Services->Online Application Sign Up.

 

Here are a few reviews on iTunes from the new RenWeb Home app! Have you downloaded it yet?

“Parents Will Love This” – by hilemonl – “I think our parents will love this app. It makes accessing the ParentsWeb information so easy. It includes the ability to import contact information, calendar items, and even lesson plan items into your mobile device. As the Technology Coordinator for our school, I’m excited about being able to share the good news with our families. […]”

“I love this!!” – by Mom of 3 Ducks – “I am so glad that I can log in and access my kids data at anytime. I can import their homework directly into my iCal and set reminders. No more printing, no more papers to keep up with!”

“Mini ParentsWeb on my iPhone” – by AppleEducator – “I really like that I can view my daughter’s school information (grades, atendance and such) in the palm of my hand anytime and anywhere.”

“Loved it!” – by BL! – “Loved being able to pull up the school directory and make a call by just tapping the directory listing.

 We’ve had several questions about RenWeb Portal since we debuted it at the 2012 Power Conference. This FAQ list will hopefully serve to answer some of your most pressing questions!

Q: What is RenWeb Portal?

A: RenWeb Portal is a modern replacement for the RenWeb Desktop that is browser-based, meaning schools will no longer have to download a desktop application to access RenWeb’s features. RenWeb Portal will make both RenWeb’s administrative and faculty features available through a browser.

Q: What browsers does RenWeb Portal support?

A: All major browsers including Internet Explorer, Safari, Firefox and Chrome.

Q: Will it work on a PC and Mac?

A: RenWeb Portal works equally well on a PC or Mac since it is browser-based.

Q: How about a tablet or Smartphone?

A: RenWeb Portal was not designed to work on a tablet or Smartphone. RenWeb Staff is our current solution for iPhones and can work on an iPad in 2X Mode. RenWeb Staff HD, which is being designed specifically for the iPad, takes RenWeb Home to the next level by taking advantage of the iPad’s larger screen size to add additional feature areas to this mobile solution.

Q: When will a RenWeb Portal Preview be available?

A: In December 2012, we will make the following feature areas of RenWeb Portal available for schools to access and review:

• Student
• Family
• Staff
• Admissions: Including Admissions, Inquiry and Reenrollment
• Communication
• Report Manager
• Security
• Configuration

Q: When will you then turn off the desktop access to RenWeb?

A: We have no planned schedule for turning off access to the RenWeb desktop. We believe schools will naturally want to use the new RenWeb Portal, but will not be forced to do so until they are trained and ready to make the transition.

Any other questions? Feel free to email us at socialmedia@renweb.com.

 With the start of the 2012-2013 school year rapidly approaching, have you considered using the RenWeb Staff App to take attendance in your classroom?

Here’s how to do it:

• From the Home screen, click  Classes. The list of classes to which you have access displays.

• Select the class for which to take attendance.

• Click on the  (ATT icon). The class selected on the Classes screen displays.

• Tap the class drop-down menu to select another class for which to take attendance.
• Select the desired class or click Cancel to return to the Attendance screen.
• The Date defaults to today’s date.
  • Tap the date drop-down menu to select another date for which to take attendance.
  • Select the new date and tap Done.
• Tap the student name to enter an attendance code. The Attendance Codes display.
• Select the attendance code to assign to the student.
• Tap Fill Present to assign a P attendance mark to any student with a blank attendance mark.

 Group attendance is used to enter the same attendance code for a large number of students at the same time. For example, do you have an athletic team that needs to leave early for the day to attend a game? Or an entire grade level going on a field trip?

Here’s how to use it:

1. From the Main Menu of RenWeb, click Attendance.
2. Click Attendance - Group.
3. Select a Filter of Grade Level or Activity.
4. Select the Grade Level or Activity Name by which to filter the group.
5. Select the students in the Student List and move to the Selected List by clicking the > (right arrow) button or move all the students in the group by clicking the >>(double right arrow) button.
6. Select the Date for the Attendance marks.
7. Select the Col (column) where the attendance mark should appear.
8. Enter the appropriate Attendance Code, for example A for Absent, SA for School Activity. Attendance Codes are defined inAttendance > Attendance Setup.
9. Enter any necessary information in the Comments field.
10. Enter the appropriate schedule information for which the Attendance Code should appear in the Enter schedule rows (1,2,3) 0 = All Day field. For instance, if a team will be attending an athletic event for the last three periods of an eight period day with a separate Homeroom period, enter 7,8,9 in this field. If the Attendance Code should be entered for all periods in the day, enter a 0 (zero).
11. Click Record. The screen displays Finished in the lower left corner after processing the Group Attendance.
12. Click Exit twice to return to the Main Menu.

Have any other questions? Feel free to contact Support or email us at socialmedia@renweb.com.

You probably know that you can send emergency notifications via Parent Alert’s instantaneous notification service, but do you know all the other ways that you can incorporate Parent Alert into your school community?

Here are just a few:

• School closings
• Bus delays
• Event cancellations
• Scheduling changes
• PTA meetings
• Field trip reminders
• Fundraising event notifications
• Sporting event, concert or other school activity schedules and reminders
• Grade or attendance notifications

If your school uses Parent Alert in a unique way, please email us at socialmedia@renweb.com! We’d love to hear—and share—your story. If you are interested in learning more about how Parent Alert can benefit your school, please join us for a free demonstration webinar.

 

Have you ever wondered what makes Online Application and Online Enrollment different?

Online Enrollment is intended for new students that have already been accepted into school, and returning students that are re-enrolling.Online Application is for students who are initially applying to the school.

Online Application is accessed by prospective parents through your school’s public website. Online Enrollment is accessed through a secure ParentsWeb login available only to parents within your school community, including parents of new students.

Online Application presents to prospective parents online demographic forms that are blank so parents can initially enter their information. Online Enrollment presents to parents pre-populated demographic forms so parents can simply update any demographic or contact information that has changed from what RenWeb has on record.

Finally, Online Enrollment typically has different supplemental forms that are requested from parents than the supplemental forms requested from applying parents in Online Application.

If you’re interested in learning more, sign up for a FREE upcoming webinar or sign-up for Online Application and/or Online Enrollment in RenWeb > Report Manager > Products and Services.

 These End of Year Procedure FAQs may be helpful as your school year wraps up!

Q: Is it possible to begin working on Next Year’s schedules prior to completing the End of Year Progression?

A: Yes, you can work on class schedules for the next academic year during the current academic year by changing the date on the Main Menu.

Q: What do we do if the school needs a report card or transcript, but has already completed the progression?

A: Since you have archived the student Report Cards and Transcripts, you are able to go to the Students screen, select the student, go to the Portfolio area and print.

Q: How do I run Class Rank and Honor Roll for the previous year if I have already completed progression?

A:  There is no way to run Class Rank and Honor Roll for a previous year once progression has been completed for a school year. You must run Class Rank and Honor Roll prior to progressing.

Q: How do I get my enrollment numbers from last year?

A:  You can see a list of enrolled students as well as the total number of enrolled by accessing the Student screen Historical filter. 
1. From the Main Menu, click Students. 
2. Select the Historical Filter option and click on Enrolled. 
3. Select the Year for which to see the list of students and total number of enrolled students.

 

We’ve received an overwhelmingly positive response regarding our announced launch of RenWeb Learning Management powered by Moodle. This upcoming launch is further demonstration of our ongoing commitment to integrate RenWeb with a wide variety of services our customers want and need, making those services more valuable to our customers.

In response to the many questions we received, we have prepared the following Frequently Asked Questions (FAQ) document. We look forward to providing additional information as we near the launch of our Moodle integration.

If you have any further questions, feel free to email us at socialmedia@renweb.com.

 Ready to give your transcript a fresh look? 

Learn how with the RenWeb Customization Kit!

Have you ever wondered how to customize your transcript? Join us for an upcoming live demonstration of the RenWeb Customization Kit. The Customization Kit enables schools to:

• Customize transcript templates, report card templates, student and family-based reports, and accounting statements.
• Brand communications by compiling and deploying custom dynamic web forms and email templates.
• Enhance your Online Giving site with access to the style sheet for Donate Online.

The webinar demonstrations will cover how to create a student transcript, how to customize an existing transcript template, how to brand your email communications, and where to find additional documentation and online training videos to view.

Following the sessions, attendees will be provided access to the RenWeb Customization Kit at their school for one month free of charge.  Schools may then sign up for a $495 annual subscription and have access to the service year round.

To sign up and register for the free session, please click on the link below:

• Thursday, May 24, 9:00 AM - 10:00 AM CDT - Register Online
• Wednesday, May 30, 2:00 PM - 3:00 PM CDT - Register Online

Do you have questions about our new Online Enrollment service? Read below to find some answers to your most frequently asked questions.

Q: Does Online Enrollment work for both new students that are enrolling into school and returning students that are re-enrolling?

A: Yes. Online Enrollment supports initial enrollment of new students and re-enrollment of returning students.

Q: Does it work like Online Application?

A: Yes. Online Enrollment is integrated with Online Application. They will both display the same designs, school branding and school colors on the online forms presented to parents. They also share the same processes and content management system so if you know how to use Online Application, then Online Enrollment will require very little new training.

Q: How is Online Enrollment different from Online Application?

A: Online Enrollment is intended for new students that have already been accepted into school, and returning students that are re-enrolling. Online Application is for students who are initially applying to the school.

Online Application is accessed by prospective parents through your school’s public website. Online Enrollment is accessed through a secure ParentsWeb login available only to parents within your school community, including parents of new students.

Online Application presents to prospective parents online demographic forms that are blank so parents can initially enter their information. Online Enrollment presents to parents pre-populated demographic forms so parents can simply update any demographic or contact information that has changed from what RenWeb has on record.

Finally, Online Enrollment typically has different supplemental forms that are requested from parents than the supplemental forms requested from applying parents in Online Application.

For more answers to your questions about Online Enrollment, please see our Frequently Asked Questions and Pricing Details guide.

To see Online Enrollment in action, please register for a FREE demonstration webinar! 

Did you know you can keep track of a student's prescribed or over-the-counter medication in RenWeb?

Here's how to set it up:

Adding a Student's Prescribed Medication

1. From the Medical screen, click the Medication tab.
2. In order to add a medication, double-click a blank row in the Prescribed Medications grid area.  
3. Type in the appropriate information.
4. Select Self Administer, Discontinued, or Daily Schedule as appropriate.
5. Click Save to keep the configuration information or click Cancel to exit without saving.

Note: By selecting the Daily Schedule option an entry is added into the Scheduled Medications area.

Configuring Approved Over the Counter Medications

1. From the Medical screen, click the Medication tab.
2. Click the Configure OTC button. The OTC Configuration screen opens.

1. In the Name field type the name of the over the counter (OTC) medication to add.
2. Select District Wide if the medication is available to all schools in the district.
3. Select a Sort Order.  If you want to insert an item into the sort order, click on an item that has already been entered and click Move Up or Move Down to make available the desired Sort Order.
4. Click Save to add the medication to the list of OTC medications or click Exit to leave the screen without saving.

Do you have a Frequently Asked Question suggestion for us? Email us at socialmedia@renweb.com! 

Q: Are teachers responsible for unexcused Absences and Tardies?

A: That is the school administration's decision. The Administrative staff can edit a teacher’s mark of Absent to Excused Absence or Unexcused Absence at a later time. The school can choose whether or not to give the faculty access to all attendance codes, such as AE or AU.

Q: Do I have to save attendance?

A: No, clicking the attendance codes into the grid automatically saves the attendance record.

Q:  Can I change an attendance code for a student if he or she shows up late to class and I've already entered Absent?

A:  Yes.  If you’ve marked a student absent and he or she shows up late for class, highlight the Tardy code and click the Absent code you wish to change.

Q:  Can teachers override attendance/tardy status assigned by the office or vice versa?

A: Yes, it is possible for attendance/tardy codes to be changed; however, school policy will dictate who is responsible for updating codes.

In July, we released new ParentsWeb/FacultyWeb login pages and upgraded both FacultyWeb and ParentsWeb to support our new login methodology. Additionally, our new desktop application supports this new login upgrade. This new login methodology was released as part of an overall security procedure update.

To log in successfully:

1. Go to www.RenWeb.com and hover over LOGINS in the upper right hand corner.
2. Click ParentsWeb Login or FacultyWeb Login.
3. Type in your school's District Code. (If you do not know your school's District Code, please contact your school.)
4. Type in your User Name and Password. All users had their user name initially set to their email address.  Passwords have not changed.

Troubleshooting/FAQs:

• Your school must have your email address in RenWeb in order for you to log in. Double check with your school if you are unsure that they have an email address on file for you.
• If you are having problems logging in, click the Forgot Username/Password link. You will be prompted to enter your District Code and your e-mail address. Don't forget to use the e-mail address your school has on file.
• Passwords are now case sensitive! Check to be sure you are entering the proper case when typing in your password.
• With this security upgrade, RenWeb will no longer store passwords in a viewable form in the database. Parents who forget their password can request to receive an email that will allow them to modify their password. There will be no ability for either the school or RenWeb support to view a parent's or staff's password. Faculty who forget their password will be required to go through a school administrator in order to change it. No faculty will be allowed to use the Forgot Password or Create User Account options on the ParentsWeb login screen.
• The user's password within the system has not changed except for faculty who are also parents. In the case of faculty who are also parents, they will keep the password used to log into RenWeb (Desktop and FacultyWeb access) and will use that same password to access ParentsWeb.

We appreciate your cooperation as we continue to provide security and protection to your academic information.

Q: Where do I go to input transfer credits on a transcript for new students?

A:

1. Go to the student screen.
2. Select the student you need and then click on the Transcript tab at the top of the page.
3. Double click on one of the blank white bars and you will get an edit transcript page to type in. Make sure you put in the name of the school the credit came from and mark it as a transfer credit.

Do you have a Frequently Asked Question suggestion for us? E-mail us at socialmedia@renweb.com.

Do you have an FAQ you'd like us to answer? Email us at socialmedia@renweb.com or tweet us at @renwebpower.  

Get More From Your Inquiries with Online Application's New and Improved Inquiry Queue!  

This Power Up! webinar demonstration will focus on the new and improved Inquiry Queue in Online Application which will go live today - Friday, May 20.  Join this informative, free webinar to have all your questions about how Online Application has changed answered.  The webinar will be 30 minutes in length with time at the end of the demonstration to answer any questions.

To sign up and register for one of these free Power Up! webinars, please click the appropriate link below:

• Tuesday, May 24 - 9:00 - 9:30 am CDT
• Thursday, May 26 - 12:00 - 12:30 pm CDT

If you are unable to make the Power Up! the information is located in Report Manager > Training & Documentation > Online Application Provider Training.  Please review the section over the Inquiry Queue for all the latest updates.

We look forward to demonstrating these new features to your school!

Would you like to brush up on various RenWeb features or learn more about how to best utilize RenWeb at your school?

Consider joining one of our upcoming Power Up! Refresher Courses:

Automated Scheduling

Are you looking for a way to automate your scheduling?  Do you wish to drastically reduce the time you spend scheduling?  If you answered yes to these questions, then you need to see the RenWeb Automated Scheduling feature!  Join this informative free webinar to see all the new scheduling capabilities!  This webinar will be approximately 1.5 hours in length.

 

• Monday, February 7, 2011 10:30 AM - 12:00 PM CST - Click here to register! 
• Wednesday, February 16, 2011 10:00 AM - 11:30 AM CST - Click here to register!

Accounting Defaults

If your school uses Auto Clear or the Family Statement, you should attend this free webinar.  The Accounting Defaults area allows you to configure the settings that will be used to run an auto clear in your database.  In addition, the family statement has been enhanced to allow for more control over the people for whom you print statements. This webinar will be one hour in length with ample time for your questions at the end of the demonstration.

 

• Thursday, February 3, 2011 3:00 PM - 4:00 PM CST - Click here to register! 

Watch for more webinar announcements here on our blog and on our Facebook Page!

 

PARENTSWEB ANNOUNCEMENTS

The welcome screen in ParentsWeb has a box for Announcements.  This box is limited in size and when the number of assignments exceeds the size of the box, parents will have to scroll down to see the rest. The order in which announcements appear in the announcement box is first by the Begin Date of the announcement (ascending), then by the order in which they were created.

For example, an announcement with a Begin Date of 10/20/2010 will appear above an announcement with a Begin Date of 09/15/2010.  However, if you  have multiple announcements with the same Begin Date, then the announcement that was created most recently will be listed first.  

In the following example the Homecoming announcement was created at the beginning of the school year and has a Begin Date of 10/20/2010.  The Permission Slips Due announcement also has a Begin Date of 10/20/2010, but was created on 10/20/2010...