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Customer Support

We're Here When You Need Us

RenWeb University

Visit RenWeb University for comprehensive training outlines, videos, demonstrations, and more.

Live Phone Support

Monday-Friday, 6:30 a.m. – 7:00 p.m. (Central)
866-800-6593
Speak to a technician in real time.

Online Chat

Monday-Friday, 6:30 a.m. – 7:00 p.m. (Central)
Click the blue button above that says “Log In for Customer Support,” log in to RenWeb University, and click “Chat Support.”

Downloads

To download the latest version of RenWeb Desktop, please log into RenWeb University.

To download the latest version of Donor Connect, click here.

Parent Support

All ParentsWeb support inquiries should be directed to your school office. 

RenWeb Home App

For RenWeb Home issues, please email us. Please note that this email address is for RenWeb Home app inquiries only.

Why Is Our Customer Support Different?