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Customer Support

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RenWeb University

Visit RenWeb University for comprehensive training outlines, videos, demonstrations, and more.

Live Phone Support

Monday-Friday, 6:30 a.m. – 7:00 p.m. (Central)
Speak to a technician in real time.

Online Chat

Monday-Friday, 6:30 a.m. – 7:00 p.m. (Central)
Click the blue button above that says “Log In for Customer Support,” log in to RenWeb University, and click “Chat Support.”


To download the latest version of RenWeb Desktop, please log into RenWeb University.

To download the latest version of Donor Connect, click here.

Parent Support

All ParentsWeb support inquiries should be directed to your school office. 

RenWeb Home App

For RenWeb Home issues, please email us. Please note that this email address is for RenWeb Home app inquiries only.

Why Is Our Customer Support Different?



When we implemented RenWeb and Online Application/Online Enrollment about five years ago, it revolutionized our re-enrollment and new student admissions process. I still can’t believe that we used to hand-enter re-enrollment and applications into our database. The ability to track on the dashboard who has re-enrolled by percentage at grade level has been so helpful as we plan for the next school year.
- K-12 Christian School | Director of Admissions, FL

Request More Information

Contact us for more information or a free quote.

Click here to register for a live demonstration of RenWeb.

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